SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- you receive the wrong item
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of https://casebaron.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://casebaron.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Arrived very fast protect the mobile very happy with the purchase
Corresponds to the description, came in time, the track was tracked
i totally recommend the store they shipped the product very quickly and it arrived in pakistan in about 15 days i am very happy and satisfied by the product i love and it looks amazing the seller is very cooperative and plus the packaging was absolutely perfect i really love it it feels amazing when you hold it i totally recommend
The cover came quickly. Packed perfectly. Everything corresponds to the description. Thank you for the product and recommend
Cool cover, now you can stab nuts)) all the village is good. Wireless charging charges. Definitely recommend. The size of course increased decently, but it was expected.
An excellent shockproof case, I hope to operate still do not have to check its durability) in the set glass, film, spare bolts, and the key under them, it becomes very heavy, but the rubber itself is pleasant, really if you are afraid to break the phone, this is probably the best protection on the market!
the product came in properly packed in styrophome a d bubble wrap. the finishing on the casing looks premium quality and the grip is amazing. the case is a bit heavy but any case with extra protection should be. there was tempered glass protector as well but I haven't used it for now. only going to stick to the casing. overall good experience. hoping that it will hold up and the grip with the casing can take its weight.
Cover just light delivery super fast, ordered 30.10 received 8.11, so fast I have not yet received parcels from China to Vladimir region. With the case everything is fine, everything is whole and normally processed and painted... But judging by the reviews from whom how it will get... everything fits perfectly on the S8 + but the glass with glue only at the edges, so there is no trust in it, I think a month will not last so the glass ordered separately with UV. Glue, I think it will be better... In general, I put 5.
Item received well fast shipping and delivery process
The parcel was sent 23.10. Sakhalin came in 6.11. I ordered for 7 age with glass. Glass norms, reacts well. The cover is very good, the phone has become much heavier so exactly he is not afraid of anything. One minus closes the microphone, which when talking brings discomfort. The glass was packed in a box of foam, and the cover in a puffy film. With the film went all you need for gluing, with a cover there is a hexagon and a stock. Boltics, napkin.
Excellent product, has Metal. body and rubber silencers.
Very firmly packed. Well lies on the phone. In this price no better
Cover gun came in time.
Product delivered as request, match the description, comes with glass film, key and screws. Recommend.
The order has arrived in perfect condition well protected with bubble plastic bags and cork box the only negative is that when placing the protective glass it does not recognize the fingerprint
Delivery to moldova 16 days. The cover corresponds to the description. Pretty heavy and massive. Well distracted by pressing the buttons. Rubberized sidewall. There is protection against moisture. To the sound as if from the speakers. I recommend to buy. In the photo the glass is old from the store everything came whole. The cover is worth its money.
This product is super fast delivered. I can this store for the fast delivery called recommend get from me 5 stars
I am super satisfied with the product, super recommended, 10 out of 10.
Fast delivery (2 weeks to moscow time). quality is good, pleasant to the touch. Heavy, heavy, finally the phone became normal :)
It's much better than peraba is, it's metallic so p's a little bit, but protection is 138%