SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- you receive the wrong item
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of https://casebaron.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://casebaron.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Quality super iphone 6s sat down as a native. The only slippery medium. As if plastic with not more software than. It came packed in a foam box-surprised.
Excellent and tightly sat on the phone, well packed, came safely and safely. The store is well done. The track on the territory of belarus was not tracked. But i came. Delivery average about 11 days.
Corresponds to the description, all ok
Everything is fine, the delivery is fast
Case such as pictured, well matched, fast shipping. Recommend.
Cover!!! Delivery almost two months to irkutsk. But he's worth it. Dresses tightly, i will immediately say plastic. The phone is nice to hold to the touch. I recommend to all
All good and fast!!! Thank you so much!!!
Good quality. The color is bright, as in the photo. Fast shipping :-)
Five stars. Originally looks famous than was web presented. Seller recommended ;)
Very cool cover, i advise the store
The cover is good. Nice to hold in your hand.
Quality good goods. Happy!
Everything is super, does not slip. Keeps well, looks great
Quality is vere good. Öne of the best Case I ordered so far.
Pleasant to the touch, matches the pictures, thin, detailed
I order the second one. Excellent comfortable cover. Please to the store-to pack in the puffy-external package on the road torn, torn packaging and scratched a little cover itself. Not very noticeable, but the sediment remained
Cover waited a 7 days, without defects, pleasant to the touch
As described. Nice-looking. Well packed. Fast shipping (8 days). Fit.
Very Nice, Quality is Great
I order such a cover for the first time. I like everything very much. I recommend
It's been a month. Looks good and slim
Very thin, good cover. It's fast. Well packed
Good cover. Perforation is not very uniform, but it's not scary. Shipping 12 days. Packing is excellent!
Before the moscow time for 2 weeks, not fast but was not critical as i took to update the old case, on the iphone xsmax came perfectly all the slots and buttons on revenge in my hand lies well, plastic pleasant to the touch, took for ₽, i recommend a hundred percent, i did not communicate with the store, Once again i recommend the seller and the product.
Sat perfectly! Thin, will not save from falling i think, but who does not have hands from the ass, who does not drop, and only need protection from scratches-the very thing!